一般條款

本條款適用於閣下對本網站之瀏覽及使用、FOSAHOME 購買貨品或服務之交易。請在使用本網頁之前仔細閱讀本條款及細則。閣下使用本網頁或其中任何部分,即表示同意閣下已閱讀本條款及細則,並且接受和同意受本條款及細則約束。

FOSAHOME 會盡一切努力確保網頁上列載的貨品價格、資料和大小均已更新。FOSAHOME 保留權利可更改貨品的價格而不作另行通知,所有訂購須由FOSAHOME 全權決定並根據存貨供應而接受。

FOSAHOME 會盡一切努力確保網頁上列載的貨品提供存貨供應,如任何貨品因缺貨而未能提供予顧客,FOSAHOME 有權提供相同種類及價格的貨品以供替代。

所有訂單須視乎相關貨品的供應情況再作最後確認。倘若 FOSAHOME 未能提供任何已訂購之產品或服務,FOSAHOME 有權拒絕接受該訂單。

 

用戶登記

閣下可能在網上須填寫本公司一份登記表格,方可使用若干服務。填寫該等表格時,閣下即承諾

 

  •            按要求提供有關閣下個人的真實、準確、最新及完整個人識別資料

  •            確保妥善保存閣下的用戶名稱及密碼

  •            只有閣下或閣下授權的人士使用閣下的用戶名稱及密碼登入本網站

  •            本公司有絕對酌情權拒絕任何新用戶之申請及終止任何已登記之用戶,而無須提供任何理由

 

如閣下已登記的資料有任何更改,可登入更新或以電話或電郵立即通知客戶服務部以確保本公司能夠將最新的資訊帶給閣下。

 

如閣下的賬戶在一段特定時間內一直沒有使用(目前為2年),為了保護閣下及我們,我們將視為閣下不再使用該賬戶,並使其失效。閣下賬戶內的所有積分 (如有) 及/或電子優惠券亦會被取消 (如適用)。如閣下希望再次在本網站購物,您須重新申請一個新賬戶。

 

資料保護

為致力保障私人對個人資料的私隱權,FOSAHOME 確保在收集、使用、保留、轉移及查閱個人資料方面的政策及常規,均符合香港法例第486章個人資料(私隱)條例的規定。請查看 FOSAHOME 私隱政策

 

訂單須知

訂購產品即表示閣下同意按照本條款及細則向 FOSAHOME 提出購物請求。收到閣下的訂單之後,FOSAHOME 將傳送一封覆函給閣下。該覆函並不表示 FOSAHOME 已經接受閣下的訂單。倘若 FOSAHOME 未能提供任何已訂購之產品或服務,或因閣下所使用的 Paypal 付款問題或任何其他原因,FOSAHOME 有權拒絕接受該訂單。倘若 FOSAHOME 無法提供閣下訂單上的任何產品或服務,FOSAHOME 會透過電話或電郵通知閣下。

 

閣下的訂購請求獲 FOSAHOME 接受後, 顧客服務部會致電閣下確認訂單,同時安排送貨時間和日期。

 

如隨所訂購貨品(如有)附送之贈品已經售罄, 顧客服務部會致電閣下通知有關情況,,閣下有權接受 FOSAHOME 建議之另一贈品、選擇取消訂單或繼續購買該產品。

 

銷售服務只限香港

FOSAHOME 只接受來自香港境內帳單地址的訂單。FOSAHOME 所購買之產品不會遞送至香港以外的地區。

 

送貨服務

送貨 - 送貨服務僅限於工商區的商業地址, 住宅或選擇在多達130個速遞公司門市到取 (付款後三個工作天內寄出) 
客戶可選擇送到指定地點 (工商區的商業地址),落單時請填寫正確地址。成功付款落單後,本店會於兩個工作天內聯絡閣下確認發貨事宜。本店會以電郵通知貨品寄出並包括送貨公司和追踨編號一併發出。 

 

於一般情況下,香港地區之訂單將於貨物訂購後最快可安排約3個工作天送抵登記地址,惟因閣下所使用之 Paypal 批核過賬款項有所延誤,送貨日期將會作出相應調整。請客人點收訂購了的貨品是否齊存,並由收件人在送貨單上寫上姓名及簽名確認收取貨品。

送貨時間,惟因實際情況如交通、地區、天氣及其他不可抗力因素影響而有所延誤、暫停或改期,無論導致此等延誤或改期的原因是否在 FOSAHOME控制範圍內,FOSAHOME 恕不負任何責任。

如閣下登記之送貨地址因保安問題或其他理由, 使送貨員未能完成送貨及簽收,FOSAHOME 有權要求顧客到門市直接取貨,而不會作出送貨安排。

如有任何爭議,FOSAHOME 保留最終的決定權。

 

自取

請閣下提供訂單通知電郵 (接受電子本,例如手機,平板電腦等) 到本公司門市領取貨品領取網購產品 (付款後第二個工作) 。請閣下提供訂購時登記的聯絡電話號碼,出示有效之身份證明文件,以作身份核對之用。如閣下沒有提供以上任何一樣資料,FOSAHOME 有權拒絕閣下領取產品。

如閣下未能親身前往領取,請代領者帶同訂單通知電郵前往領取產品。訂單一經確認,不可更改其它顏色、款式或產品。

如領取產品因天氣及其他不可抗力之因素影響下門市停止營業,顧客可於翌日前往該門市領取產品。

如閣下於領取日起計之5日內仍未領取網購產品,FOSAHOME 將嘗試聯絡及提醒閣下,須於指定時間內盡快領取,若閣下於選擇之領取日起計30日內,仍沒有領取產品,FOSAHOME將視閣下為放棄,並取消該訂單。

換貨及退款 

退款政策 

一經確認交易訂單恕不接受退款,完成訂單後,恕不能更改任何已訂購貨品的資料或郵寄地址。 我們為您提供優質產品和售後服務,如有任何問题請與我們聯絡。本公司保留最終決定權。 


如有任何異議,本店保留最終決定權。 

 

不可抗力

FOSAHOME 倘若由於不可抗力的原因 (包括由於天災、火災、水災、意外、暴亂、戰爭、政府政策、罷工或任何 FOSAHOME 不能控制的情況) 而未能準確地提供閣下所需的服務,FOSAHOME 均不會向使用者或任何第三者承擔任何責任。

 

僅限消費者

FOSAHOME 僅向最終消費者銷售和運送產品。閣下不得將從 FOSAHOME 購買的產品用作轉售,如果 FOSAHOME 有合理的依據認為閣下購買產品並非作為最終使用,FOSAHOME 有權拒絕或取消閣下的訂單。

FOSAHOME接受 Paypal 付款,所有貨品之價值均以港幣計算。貨品以訂購當日網頁所示之價格為準。

所有網上訂購的貨品須由 FOSAHOME 全權決定並根據存貨供應而接受。閣下將於收取貨品的同時收到最終的購物收據以作記錄。

FOSAHOME 保留權利於任何時間更改網上購物的付款方式而不作另行通知。

本條款將按照中華人民共和國香港特別行政區(「香港」)法律詮釋及受香港法律所管轄。而本條款每個部分的應用僅限於該法律所允許的程度。若本條款內有任何部分在任何司法管轄區被禁止或無法執行,只有被禁止或無法執行的部分在該司法管轄區宣告無效,但不會使本條款其餘部分無效或該部分在其他司法管轄區的有效性、合法性或可執行性均不會受到影響。FOSAHOME 保留權利,可按其絕對酌情權修改本條款及條件。如有任何爭議,FOSAHOME 保留最終的決定權。本中文譯本僅供參考之用,倘若中、英文本之文義有異,應以英文原文為準。

General Terms

This clause applies to your visit to and use of this website, FOSAHOME purchase of goods or services transactions. 
Please read these Terms and Conditions carefully before using this website. By using this website or any part thereof, you agree that you have read these Terms and Conditions and accept and agree to be bound by these Terms and Conditions.

FOSAHOME will make every effort to ensure that the prices, information and size of the items listed on the website have been updated. FOSAHOME reserves the right to change the price of the goods without notice, and all orders must be duly decided by FOSAHOME and accepted in accordance with the availability of the stock.

FOSAHOME will make every effort to ensure that the goods listed on the website provide inventory, and if any goods are not available to the customer due to out of stock, FOSAHOME reserves the right to provide the same kind and price of goods for replacement.

All orders must be finalized depending on the availability of the goods. If FOSAHOME fails to provide any ordered products or services, FOSAHOME reserves the right to refuse to accept the order.

 

User registration

You may need to complete a registration form on the Internet to use certain services. When you fill in the form, you are committed

 

  •            Provide real, accurate, up-to-date and complete personal identification of your personal information as required

  •            Be sure to keep your user name and password

  •            Only you or your authorized person will use your username and password to access this website

  •            The Company has the absolute discretion to refuse the application of any new user and to terminate any registered user without having to provide any reason

 

If you have any changes to your registered information, you may log in to update or call Customer Service immediately by phone or email to ensure that you will bring the latest information to you.

 

If your account has not been used for a specific period of time (currently 2 years), in order to protect you and us, we will consider you to no longer use the account and invalidate it. All points (if any) and / or electronic coupons in your account will be canceled (if applicable). If you wish to shop again on this website, you must reapply a new account.

 

Data protection

FOSAHOME ensures that policies and practices in the collection, use, retention, transfer and access to personal data are in compliance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. The Please see FOSAHOME  Privacy Policy .

 

Order notice

By ordering the product, you agree to submit a purchase request to FOSAHOME in accordance with these Terms and Conditions. Upon receipt of your order, FOSAHOME will send you a letter to you. The letter does not mean that FOSAHOME has accepted your order. FOSAHOME reserves the right to refuse acceptance of the order if FOSAHOME fails to provide any ordered product or service, or if you are using Paypal payment or any other reason. If FOSAHOME is unable to provide any products or services on your order, FOSAHOME will notify you by phone or email.

 

Your order request is accepted by FOSAHOME. Customer Service will call you to confirm the order and arrange the delivery time and date.

 

If you have sold the goods (if any), the customer service department will call you to inform the relevant circumstances, you have the right to accept FOSAHOME recommended another gift, choose to cancel the order or continue to buy the product.

 

Sales service is limited to Hong Kong

FOSAHOME only accepts orders from Hong Kong's billing address. FOSAHOME products purchased will not be delivered to areas outside Hong Kong.

 

Delivery service

Shipping - Delivery service is limited to business/residential address or choice in up to 130 courier companies to arrive) (within three working days of payment)  
Customers can choose to send to the designated location (business district Of the business/residential address), please fill out the correct address when you leave the form. After successful payment, the shop will contact you within two working days to confirm the delivery. We will e-mail the goods to send and include the delivery company and chase the number issued together. 

 

In general, orders for the Hong Kong area will be available for a maximum of 3 business days after the order is ordered. However, due to the delay in the receipt of Paypal's approval, the delivery date will be Adjustment. Please collect the goods ordered by the guests, and by the recipient on the delivery form to write the name and signature to confirm the receipt of goods.

Delivery time, but due to actual conditions such as traffic, regional, weather and other force majeure factors have been delayed, suspended or changed, regardless of the reasons for such delays or rescheduled in the FOSAHOME control, FOSAHOME Bears no responsibility.

FOSAHOME shall have the right to require the customer to pick up the goods directly to the store without the delivery arrangement if the delivery address registered by you is due to security or other reasons, so that the delivery officer fails to complete the delivery and receipt.

If there is any dispute, FOSAHOME reserves the final decision.

 

Self-take

(We are accept electronic books, such as mobile phones, tablet computers, etc.) to the store to receive goods from the company to receive online shopping products (payment after the second work). Please provide you with the contact number registered at the time of order to produce valid identification documents for identity verification. If you do not provide any of the above information, FOSAHOME has the right to refuse to receive your product.

If you can not go in person to receive, please bring along your behalf order to receive a notification e-mail access to the product. Once the order has been confirmed, you can not change other colors, styles or products.

If the product is closed due to the weather and other force majeure, the customer will be able to collect the product from the store the following day.

FOSAHOME will try to contact and remind you that you will be required to receive the goods within the specified time as soon as possible within 30 days from the date of receipt. If you do not receive the product within 30 days from the date of receipt of the election, , FOSAHOME will see you as a waiver and cancel the order.

Replacement and refund 

Once a refund policy  
is confirmed, the order will not be refunded. 

Once the order is confirmed, no refunds will be accepted and no order or mailing address will be changed upon completion of the order. We provide you with quality products and after-sales service. Please contact us if you have any question. The company reserves the final decision.

 

force majeure

FOSAHOME Failure to provide you with the services required by FOSAHOME in the event of force majeure (including natural disasters, fires, floods, accidents, riots, war, government policies, strikes or any uncontrollable circumstances of FOSAHOME) .COM will not be liable to the user or any third party.

 

Only for consumers

FOSAHOME sells and delivers products only to the final consumer. You may not use the product purchased from FOSAHOME for resale, and if FOSAHOME has reasonable grounds to believe that you have purchased the product as a final use, FOSAHOME reserves the right to refuse or cancel your order.

FOSAHOME accepts Paypal payments and the value of all items is in Hong Kong dollars. The goods are subject to the price shown on the date of order.

All online ordering of goods must be determined by FOSAHOME and accepted in accordance with the stock supply. You will receive the final shopping receipt for the record while receiving the goods.

FOSAHOME reserves the right to change the payment method of online shopping at any time without notice.

These Terms will be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong") of the People's Republic of China. And the application of each part of this clause is limited to the extent permitted by the law. If any part of this article is prohibited or unenforceable in any jurisdiction, only a prohibited or unenforceable part is declared invalid in the jurisdiction but does not invalidate the remainder of this provision or that part of the other jurisdiction The validity, legality, or enforceability of the zone will not be affected. FOSAHOME reserves the right to amend these Terms and Conditions at its absolute discretion. If there is any dispute, FOSAHOME reserves the final decision. The Chinese translation is for informational purposes only, and if the Chinese and English texts differ in their meaning, the original English text shall prevail.

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